FAQs

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How can I find out if Dr. Smialek is right for my child?

Dr. Smialek offers free 15 minute consultations. This is an excellent way to get to know her and see if she is a good fit for your child.

 

How do I become a new patient?

Becoming a patient is easy. Request a new patient appointment online under the patient center tab. Alternatively, you can contact Dr. Smialek directly by phone to schedule a new patient visit.

 

How long is a typical visit?

New patient visits are approximately 90 minutes. This ensures enough time to review all medical history, perform physical exams, order labs/imaging, and discuss the treatment plan.

Follow up visits and wellness exams are usually 45 minutes long.

 

Do you take insurance?

No, we do not accept insurance for office visits.  However, we will give you the necessary paperwork and codes to submit to your insurance company. Some are reimbursed through out-of-network benefits.

We accept cash, checks, all major credit cards, including HSA and FSA credit cards.

 

What if I have a question or medical concern for the doctor?

Once you become a patient you will have access to a patient portal. This is an excellent way to get in touch with Dr. Smialek for questions or scheduling appointments.

 

What if I need a prescription or supplement refill?

For prescription refills, please contact your pharmacy and have them fax a refill request.

Supplement refills can be purchased in office or online at www.npscript.com.  Patients are provided with the online code to sign up for NPscript after the first visit with the doctor. If you order online supplements will be shipped directly to your home.

 

Do you offer same day appointments?

Yes! Dr. Smialek is committed to offering her patients excellent and timely healthcare. Same or next day appointments are available.

 

What is your cancellation policy?

New patient cancellations require 48 hour notice. Established patient cancellations require a minimum of 24 hours notice. A $50 cancellation fee will be charged if you do not provide adequate notice.

 
 
 
 

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